Shipping, Returns, and Refunds Policy
This Shipping, Returns, and Refunds Policy applies to all purchases made on https://driplockerglobal.net, owned by Bapha Singha Trading Limited.
1. Shipping Policy
- Processing Time: Orders are processed within 1-3 business days.
- Shipping Rates: Shipping costs are calculated at checkout based on your location and the shipping method selected.
- Shipping Time: Standard shipping times vary by region, but typically range from 5 to 14 business days. Delays may occur due to customs or other factors outside our control.
- International Shipping: We ship globally. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
2. Returns Policy
- Return Window: You may return items within 14 days of receipt for a full refund or exchange, provided the items are unused, in their original packaging, and in the same condition you received them.
- Return Process: To initiate a return, please contact us at info@driplockerglobal.net. We will provide instructions for shipping the item back to us.
- Return Shipping: Customers are responsible for return shipping costs, unless the item arrived damaged or defective.
- Return Address: All returns should be sent to: RP Global, 7 Prothero Rd, Fulham, London SW6 7LY, United Kingdom.
3. Refunds Policy
- Refund Process: Once we receive your returned item and inspect it, we will notify you via email. If approved, your refund will be processed within 5-7 business days to the original payment method.
- Non-Refundable Items: Certain items such as sale items, gift cards, and personalized products may not be eligible for a refund.
4. Contact Information
If you have any questions about shipping, returns, or refunds, please contact us at:
- Email: info@driplockerglobal.net
- Company Address: Bapha Singha Trading Limited, Sovereign Place, 117 Main Street, Gibraltar, GX11 1AA
- Return Address: RP Global, 7 Prothero Rd, Fulham, London SW6 7LY, United Kingdom